INTERNET SERVICES

Every property and user is different, your internet service should be different as well.

ResortInternet customizes WiFi solutions for all our customers. No solution or deployment is the same.

We utilize best-in-breed WiFi equipment and manage bandwidth based on a number of devices, not units or property size. With IoT (internet of things) becoming popular, and demand for streaming content, let us seamlessly manage bandwidth to ensure each device is able to connect.

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ResortInternet WiFi solutions include:

  • Dual band 2.4 & 5Ghz coverage to all units
  • In-unit wireless access points with Ethernet ports
  • Property-wide network with the ability for long term guests & homeowners to set up a private network
  • Password & WPA encryption for highest security
  • User and bandwidth reporting available for management to review

     

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See specific details about our Internet Products.


PROPERTY WiFi      IN-ROOM ETHERNET       PUBLIC WiFi

Frequently Asked Questions

WHAT CONFIGURATION TYPES ARE AVAILABLE?

We offer most of the common types of configurations available today. Customers have the choice of level of security, welcome screen (portal page) branding, free-to-guest model (FTG), and tiered structured models, and bandwidth levels.

IS MY CONNECTION SECURE?

Yes, many of our customers utilize WPA2 encryption; the highest level of wireless Internet security available today.  For customers that elect to have an “open” network, we still use a security measure known as client isolation so one user on the network cannot see and detect other users on the network. For even greater flexibility, many customer locations also have a wired connection available to plug into or install your own wireless router just for your use.  For existing customers, see upgrades available at your location.

SEE UPGRADES AVAILABLE

WHAT SPEED SHOULD I BE RECEIVING?

Speeds will vary as each location is contracted individually and set to the package selected.  Bandwidth speed is generally measured in megabits per second (Mbps). 

Test your speed

CAN I CONNECT A GAMING/STREAMING DEVICE, SUCH AS XBOX, PLAYSTATION, WII, ROKU, APPLE TV, ETC?

Yes, if your location has WPA2 encryption, simply enter the WiFi key in your settings.  If your location has a Welcome Screen (portal page) and your device doesn’t have a browser to enter the password, we can bypass your mac address.  For help finding your mac address, view these instructional videos:
 

Xbox 360     PlayStation     Wii


Roku     Apple TV
 

Please contact us support@resortinternet.com with this mac address and you will be up and running.

WHERE CAN I FIND THE PASSWORD?

Passwords should be printed on in-room collateral.  If you cannot find this in-room collateral, please contact your rental manager or the front desk.  Or you may email support@resortinternet.com.

IS WiFi CALLING SUPPORTED?

Yes, we allow for WiFi calling if it is included in your cellular phone service plan and VoIP calling is also allowed. 

CAN I GET AN UPGRADE?

Yes, upgrades are available on an individual basis at most locations and are intended for owners and long-term renters.  For your location, please click bellow.

UPGRADE

UPGRADE

What upgrade options are available at your property or community?
 

UPGRADE